NovaVoca

NovaVoca is an AI-powered voice assistant designed to automate and enhance phone-based customer interactions for small and medium-sized businesses. Our mission is to eliminate missed calls, reduce repetitive receptionist workload, and deliver a 24/7 high-quality voice experience that feels natural and human.

Unlike generic chatbots or outdated IVR systems, NovaVoca is built voice-first. It understands context, tone, and customer intent to handle tasks such as booking appointments, answering FAQs, collecting customer data, or forwarding calls when necessary. Businesses can customise NovaVoca to match their brand’s tone of voice and connect it to their existing calendars, CRM, or booking tools.

Our initial focus is on independent hotels and service-based businesses that receive high volumes of phone calls daily but often lack the resources to respond to every inquiry effectively. These businesses lose potential customers simply because no one was available to pick up the phone. NovaVoca solves that.

With an easy no-code setup, multilingual support, and real-time analytics, NovaVoca turns missed calls into meaningful conversations and gives businesses a smarter, scalable way to communicate.